ABSTRACT
This paper aims to provide a case study related to two small and medium-sized enterprises (SMEs) of the Italian footwear supply chain, comparing sales and production data from pre-pandemic years with those affected by the COVID-19 (SARS-CoV-2) pandemic. Specifically, two Tuscany companies in the world of fashion footwear sector have been assisted in the analysis of their supply chains. In particular, the case research method has been employed for theory building to evaluate how companies reacted to the disruption caused by the COVID-19 pandemic to focus on potential resilience strategies that could be adopted to deal with a disruption, such as that caused by the COVID-19 pandemic. Specifically, in order to understand the dynamics of the supply chains, the standard production processes were initially studied and mapped, analyzing in detail the planning, programming, and control phase. After conducting a descriptive analysis of the data, possible resilience factors of SMEs’ fashion supply chains have been extracted, and strategies that SMEs could adopt to better cope with the disruption caused by the pandemic have been suggested. The outcomes of this study can be used by decision-makers to predict the operative and long-term impacts of epidemic outbreaks on the supply chains with some suggestions of potential resilience improvement strategies. The paper is concluded by summarizing the most important insights and outlining future research agenda.